PAYMENT POLICY:
- At the time of booking 50% Advance Payment.
- Before 30 days of tour departure 50% Final Payment.
CANCELLATION POLICY:
- Minimum Cancellation is Rs. 1000 Per head.
- 90 – 45 Days prior to Tour Start Date 15 % of full tour cost.
- 44 – 20 Days prior to Tour Start Date 30 % of full tour cost.
- 19 – 10 Days prior to Tour Start Date 60 % of full tour cost.
- 09 – 06 Days prior to Tour Start Date 80 % of full tour cost.
- 05- 00 Days / No show 100% of full tour cost.
IMPORTANT NOTE:
- Confirmation / Cancellation of package should be accepted in written only.
- Despite advance planning, schedules are forced to change., Its course due to following Unexpected Reasons : Strikes ( Bandh) – Local / Regional / Statewide / National Agitations / Rasta Roko / Natural Calamity Such As Land Slide, Floods, Cloud Burst, Earth Quake Etc.
- Terrorist Attacks / Delays In Bus / Train / Flight For Various Reasons / Rush / Crowd At Places Of Interest / Restaurants / Traffic Jams / Breakdowns / Accidents / Communal Riots / Overbooking And Late Check Outs At Hotels / Foggy Conditions / Stampede / Local Annual Fairs / Yatras / Road / Rail Diversions / Local & Occasional Holidays At Places Of Interest, etc.
- In All The Situations We Try To Find A Solution And Take The Journey Ahead, Yet Without Cooperation & Understanding From Guests, We Fail To Deliver.
- Should There Be Any Doubt Or Ambiguity, Kindly Clear The Same Before Making Your Decision Of Buying The Package / Tour. We Sincerely Work For Your Merriment, And Request You To Take Time For Reading All The Details Minutely, To Avoid Disappointment At Later Stage.
- Package Is Subject To Availability Of Train –Hotel-Local Vehicles.
- Carry Only Required Luggage / Carry Food Required During Train Journey / Carry Woolen Cloths For Hill Stations / Liquor & Rash Music Is Prohibited During The Tour.
- Any Changes In Tour Schedule Due To Political, Social & Climatic Reasons May Lead To Change In Dates And Costs.
- Rail Reservations Are Fully Computerized And We Do Not Have Any Control Over Seat Allocation. Therefore We Can Not Entertain Choice Of Seat /Berth For Any Of The Guests.
- During The Tour Seats In The Vehicle Are Allotted On Rotation Basis.
- Check In And Check Out Timing Of The Hotel Will Be According To The Timing Of The Respective Hotels.
- Company Is Not Responsible For Compensating Any Loss Or Additional Cost Incurred By The Guest While Taking The Tour.
- Company Is Not Responsible or Liable For Any Damage, Loss Or Injury Caused To Any Passenger While Taking The Tour.
- All The Disputes Are Subject To Mumbai Jurisdiction Only.
- Any Claim Related To The Package Must Be Brought To The Notice Of The Company Within A Week Only.
- Guests Have To Follow Instructions Given By Tour Coordinator.
- Shri Sat Guru Travles reserves the right to change, alter or cancel a trip due to any reason which might not be in the best interest of your safety, like dangerous water levels, landslides, extreme weather conditions, over crowd, social activity, or any reason, etc.